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Frequently Asked Questions

What laptop sizes do VAGAREE bags fit?+

All our backpacks are designed to fit up to 15.6" laptops. Each product page specifies the exact laptop sleeve dimensions.

Are VAGAREE bags waterproof?+

Our bags are water-resistant (not fully waterproof). The PU leather exterior and polyester bags repel light rain and splashes effectively.

What is Vegan Leather (PU)?+

PU (Polyurethane) leather is a premium synthetic material that mimics the look and feel of genuine leather โ€” without using any animal products. It's durable, easy to clean, and water-resistant.

How do I track my order?+

Once dispatched, you'll receive a tracking number via email/SMS. You can track it on the courier's website. You can also check your order status in My Account โ†’ My Orders.

Can I return a bag I've used?+

No. Returns are only accepted for unused items in original packaging within 7 days of delivery. See our full Returns Policy for details.

How do I apply a coupon?+

On the Cart page, you'll find a coupon code field. Enter your code and click Apply. The discount will be reflected instantly.

Is Cash on Delivery available?+

Yes! COD is available across most pincodes in India. You can also pay online via UPI, Credit/Debit Card, or Net Banking.

How do I contact support?+

Email us at hello@vagaree.com or use our Contact page. We typically respond within 24 business hours.

Still have questions? Contact us โ†’