Privacy Policy
Last Updated: May 22, 2026 | Stutaa Matrix LLP (LLPIN: ACP-9341)
At Vagaree, we believe your trust is as important as the quality of the products we make. This Privacy Policy explains how Stutaa Matrix LLP ("we," "our," or "us") collects, uses, stores, and protects your personal information when you visit www.vagaree.com or interact with our services. By using our Service, you agree to the collection and use of information as described in this Policy.
1. Key Definitions
- Account: A unique account you create to access our Service or specific features on the Vagaree website.
- Company: Stutaa Matrix LLP (LLPIN: ACP-9341), headquartered in Hyderabad, Telangana, India — operating the Vagaree brand.
- Cookies: Small data files placed on your device by our website that help us remember your preferences and analyse usage patterns.
- Personal Data: Any information that can identify you as an individual, directly or indirectly.
- Service: The Vagaree website, accessible at www.vagaree.com.
- Usage Data: Data collected automatically from how you interact with our website (e.g., pages visited, time spent, device type).
2. What Data We Collect
2.1 Personal Data You Provide
When you register, place an order, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Delivery address (street, city, state, PIN code)
- Payment-related information (processed securely via our payment gateway — we do not store card details)
2.2 Usage Data (Collected Automatically)
- IP address and approximate geographic location
- Browser type and version
- Pages you visit and time spent on each page
- Referring website or link
- Device type (desktop, mobile, tablet) and operating system
- Unique device identifiers
3. Cookies & Tracking Technologies
- Essential Cookies: Required for core website functionality — login, checkout, and cart management.
- Preference Cookies: Remember your choices such as language and notification settings.
- Analytics Cookies: Help us understand how users navigate our website so we can continuously improve it.
- Marketing Cookies: Track browsing behaviour to show you relevant ads on third-party platforms such as Meta and Google.
You may manage cookie preferences through your browser settings at any time. Note that disabling certain cookies may affect your experience on our website.
4. How We Use Your Information
- To process and fulfil your orders, and provide order-related updates
- To create and manage your account on our website
- To respond to your queries, feedback, and customer service requests
- To send transactional communications (order confirmations, shipping updates)
- To send promotional emails, offers, and newsletters — only if you have opted in or made a purchase (you may unsubscribe at any time)
- To analyse website usage and improve our products, content, and user experience
- To detect, prevent, and investigate fraud or other illegal activities
- To comply with applicable laws and legal obligations
5. How We Share Your Information
We do not sell your personal data. We may share it only in the following circumstances:
- Service Providers: Trusted third parties who assist us in operating our website, processing payments, fulfilling orders, sending emails, or running analytics — all bound by confidentiality obligations.
- Logistics Partners: We share your delivery address and contact details with our courier partners solely to fulfil your order.
- Marketing Platforms: Aggregated or pseudonymised data may be shared with advertising platforms (Meta, Google) for targeted advertising purposes.
- Legal Obligations: When required to do so by law, court order, or a lawful request from a government authority.
- Business Transfers: In the event of a merger, acquisition, or sale of assets — we will notify you in advance.
6. How Long We Keep Your Data
We retain your Personal Data only for as long as necessary to fulfil the purposes outlined in this Policy — typically for the duration of your relationship with us and a reasonable period thereafter to handle any disputes, returns, or legal obligations. You may request deletion of your data at any time (see Section 8).
7. Transfer of Your Personal Data
Your data is stored and processed in India. If we engage international service providers (e.g., cloud hosting, analytics tools), your data may be processed on servers outside India. We ensure that such transfers comply with applicable data protection laws and that adequate security safeguards are in place.
8. Your Privacy Rights
- Access: Request a copy of the personal data we hold about you
- Correction: Request corrections to inaccurate or incomplete data
- Deletion: Request that we delete your personal data, subject to legal obligations
- Opt-Out: Unsubscribe from marketing communications at any time via the unsubscribe link in any email or by contacting us directly
- Portability: Request your data in a structured, machine-readable format
To exercise any of these rights, please contact us at help@vagaree.com. We will respond within 30 days.
9. Children's Privacy
Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at help@vagaree.com and we will delete it promptly.
10. Security of Your Data
We implement commercially reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, or loss. No method of internet transmission is 100% secure. We strongly encourage you to use a strong password and not share your login credentials with anyone.
11. Third-Party Links
Our website may contain links to third-party websites (e.g., Amazon, Flipkart, social media platforms). This Privacy Policy applies only to www.vagaree.com. We are not responsible for the privacy practices of any third-party sites and encourage you to review their respective policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For material changes, we will notify you via email or a prominent notice on our website prior to the change taking effect.